2018-19 Link (https://www.yorkshirewater.com/media/1806/yorkshire-water-our-performance-at-a-glance-july-2019.pdf) Target; 100%* Actual; 99.962%
2019-20 Link (https://www.yorkshirewater.com/media/2579/our-performance-at-a-glance.pdf) Target; 100%* Actual; 99.949%
Outcome; We provide you with water that is clean and safe to drink
Description; This measures the quality of our water at the customers’ taps. We take water samples based on the sampling programme monitored by the Drinking Water Inspectorate (DWI), and the results are used to determine the percentage of samples that are at or meet the required standards.
About the data
A full breakdown of the drinking water quality data that supports our 18/19 Annual performance report. Water quality samples are reported against calendar year
(e.g APR 18/19 is Jan 18-Dec 18)
* 99.960% (Years 1 and 2) and 100% (Years 3-5) reported to 3 decimal places. More information relating to the 2019/20 performance commitment can be found here (https://www.yorkshirewater.com/media/2584/29938_yw_annual_performance_report_2020_web.pdf) on page 62.